About us

About us

About us

From small rural beginnings in 1988, Castell Howell Foods are this year celebrating 30 years of business and have grown to become Wales’ leading independent food service wholesaler, servicing the length and breadth of Wales, the Border Counties and the South West of England.

We’re extremely proud of our rural roots, which is why supplying and promoting regional produce is one of our core values. We invest in excess of £10,000,000 on regional produce from Welsh suppliers and manufacturers, thus assisting in providing a platform for their products to reach the market.

Our 34,000 square feet butchery is home of the Celtic Pride Premium Beef Partnership, our flagship supply chain initiative, which celebrates its 15th anniversary this year. Since its inception, producer membership has grown to exceed 50 farmers who follow strict husbandry and management protocols. All meat under this brand has full traceability from field to fork.

In understanding customer needs, we have invested in the manufacturing our own range of products, including delicious deep filled pies, cakes, sandwich fillings and cured meats. We now have a fresh fish division ‘Celtic Coast Fish Co’ that provides the freshest fish available from around the British Isles. This further enables us to meet the ever growing demands of the food industry and reflects the ever evolving trends of the sector.

This year has seen the completion of expansion to our loading bay area, where 6 new loading bays have been added to our existing 4. This has enabled us to become even more efficient in loading our fleet of over 100 lorries ready for their daily deliveries. Last year saw the completion of our 50,000 sq ft warehouse extension, which has doubled the capacity at our headquarters in Cross Hands. It has allowed us to stock an even bigger range of diverse products to suit the ever changing needs of the industry.

To develop sales to both public and private sectors we have invested in our quality systems, attaining certification in the following international standards: BRC Global Standard for Food Safety, issue 7 (AA Grade for all production sites, AA currently pending for our Celtica Butchery site). BRC Global Standard for Storage and Distribution, issue 3 (AA Grade). ISO 9001:2015 Quality Standard. ISO 14001:2004 Environmental Standard, due to be upgraded in April. OHSAS 18001:2007 Health and Safety Standard. Our butchery department is also audited independently against PGI traceability requirements.

Ewch i food.gov.uk/ratings i ganfod sgor hylendid bwyd ein busnes neu gofynnwch inni beth yw ein sgor hylendid bwyd wrth archebu. Go to food.gov.uk/ratings to find out the food hygiene rating of business, or ask us for our food hygiene rating when you order.

We recognise our commitment to the environment, with involvement in a number of initiatives. Most recently, we signed up to the #PeasPlease ‘Veg Pledge’ campaign, where we are increasing the vegetable content in our Authentic brand of ready meals. We are also promoting the benefits of consuming more vegetables with our customers and training our workforce to promote a culture that is supportive of increased vegetable consumption. We were one of the first companies in Wales to sign to the WRAP Hospitality and Foodservice commitment to reduce food and packaging waste. As well as this, we’re part of ‘The Courtauld Commitment 2025’ which is a ten year voluntary agreement that brings together organisations across the food system. We’re proud to promote our sustainable actions, both social and economic, to suppliers and customers on a regular basis, visit our website for more information.

With over 650 employees, our aim has always been to offer ‘The Complete Catering Solution’ and we feel that our product range of over 12,000 lines and our service allows us to meet this high standard. Our simple and effective online ordering system gives instant access, 100% customer control and a wealth of product information. The latest addition to our ordering facilities is the new App, available on Android and IOS. As well as being an ordering tool, it also allows the customer to easily and quickly check product ingredients and allergens – important information that all business in the industry need.

Above all, we’re a family run business that understands the importance of continual growth and support. We’re confident that we can meet and exceed all expectations with quality products, competitive prices, exceptional customer service and we’re committed to the promises that we make.

  • A MESSAGE FROM OUR MANAGING DIRECTOR

    “I have always believed that business is based on more than short term profit, it is about trust.

    For over a decade we have recognised that we have a responsibility to all of our stakeholders, our clients, our workforce, the wider community, and the environment.

    We all need a sustainable business model, one that’s built to last.

    No organisation can claim to have all the answers, but at Castell Howell we are continually looking for ways to improve.

    Diolch yn fawr.”

    Brian Jones MBE, Managing Director, Castell Howell Foods

Castell Howell